Privacy Policy

1. Introduction

Hospia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

• Name, email address, and phone number
• Medical history and health-related information (when voluntarily provided)
• Photos (when using our AI Face Analysis feature)
• Location data (city/region for finding nearby clinics)

Automatically Collected Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent

3. How We Use Your Information

• To connect you with qualified medical professionals
• To provide personalized recommendations
• To improve our services and user experience
• To send relevant updates and communications (with your consent)
• To process consultation bookings
• To ensure platform security and prevent fraud

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Healthcare Providers: Doctors and clinics you choose to consult with
• Service Providers: Third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data in transit
• Secure database storage
• Regular security assessments
• Access controls and authentication

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for communications
• Request a copy of your data

To exercise these rights, please contact us at support@hospia.in

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.