Nykaa On Trend

Verified

Nykaa On Trend - Professional medical aesthetics clinic

Shop No GF/6, Inorbit Mall, New Link Rd, near Smoor Chocolates, Malad, Mindspace, Malad West, Mumbai, Maharashtra 400064, India, Mumbai, Maharashtra

Monday: 11:00 AM – 9:30 PM; Tuesday: 11:00 AM – 9:30 PM; Wednesday: 11:00 AM – 9:30 PM; Thursday: 11:00 AM – 9:30 PM; Friday: 11:00 AM – 9:30 PM; Saturday: 11:00 AM – 9:30 PM; Sunday: 11:00 AM – 9:30 PM

4.2/5
(220 Google reviews)

Most Popular Procedures

What Our Patients Have to Say

Shiv
Shiv
1/5
in the last week

I want to highlight a series of unethical business practices I experienced with Nykaa at the Inorbit Mall store Malad Mumbai • Selling staff Bhakti Sold me a 1-year-old lipstick without any disclosure...

I want to highlight a series of unethical business practices I experienced with Nykaa at the Inorbit Mall store Malad Mumbai
• Selling staff Bhakti Sold me a 1-year-old lipstick without any disclosure.
• Product purchased was sealed and unused, yet the store refused to provide a fresh replacement immediately.
• Despite filing a grievance with Consumer Affairs (No. 7956479) on 8th October, Nykaa has repeatedly stalled the refund and pickup process for over a week.
• Staff (Kranti Karnik & Store Manager Shehbaz) repeatedly deflected responsibility, giving inconsistent and vague responses over email.
• Nykaa store manager Shehbaz made unprofessional phone calls beyond business hours (8:37–8:40 pm) despite my clear written instruction for email-only communication.
• Customer service failed to coordinate internally; I had to repeatedly chase for confirmation of refund/pickup still not arranged a pickup n refund
• Multiple emails forwarded to Consumer Affairs authorities were ignored or met with vague, non-committal replies by Kranti FromNyka Team complaints
• The product remains sealed and ready for pickup, yet Nykaa continues to delay and deflect, causing unnecessary stress and inconvenience.

Overall: Extremely disappointing and unprofessional service. Consumers deserve transparency, honesty, and accountability.

Nidhi Vijan
Nidhi Vijan
5/5
3 weeks ago

I had a wonderful shopping experience at the Nykaa store today, all thanks to Vinita! She was so sweet and patient, giving honest and insightful reviews and answering all of my questions. Vinita helpe...

I had a wonderful shopping experience at the Nykaa store today, all thanks to Vinita! She was so sweet and patient, giving honest and insightful reviews and answering all of my questions. Vinita helped me find exactly what I needed for both myself and my mom, providing excellent and spot-on suggestions. Her service was quick, efficient, and genuinely helpful. She's really good at what she does!

Jigna Panchal
Jigna Panchal
1/5
a month ago

I bought a etude fixing tint - dusty beige yesterday from nykaa store Malad, inorbit mall. I came home and opened the package to find expired product. I paid full MRP of ₹ 950. Very bad service. I wil...

I bought a etude fixing tint - dusty beige yesterday from nykaa store Malad, inorbit mall. I came home and opened the package to find expired product. I paid full MRP of ₹ 950. Very bad service. I will not recommend anyone buying from nykaa. I tried calling the store but there's no response

Aditi Gupta
Aditi Gupta
1/5
2 months ago

I went there to buy a concealer and I got help after good 10 minutes of standing there and testing the product on my own. And when the saleslady did come she was rude to me and told me that I need to ...

I went there to buy a concealer and I got help after good 10 minutes of standing there and testing the product on my own. And when the saleslady did come she was rude to me and told me that I need to work on my skincare rather than buy makeup. It is none of anyone's business on what I choose to buy and use. She had no idea about my skin conditions and yet felt the need to comment on my marks. I wanted to buy the concealer but now I'm going to order it online. This is just one of the reasons why people don't go to offline stores anymore.

Priyanka Sharma
Priyanka Sharma
5/5
3 months ago

Sharon is super sweet! She helped me pick the right products according to my preferences. Definitely enjoyed my shopping experience!

4.2 /5
4.2
Based on 220 Google reviews

📸 Clinic Photos

Clinic Photo 1
Clinic Photo 2
Clinic Photo 3
Clinic Photo 4
Clinic Photo 5
Clinic Photo 6
Clinic Photo 7
Clinic Photo 8
Clinic Photo 9
Clinic Photo 10

📍 Nykaa On Trend Location

Loading map...
Loading clinic location...

Nykaa On Trend

Shop No GF/6, Inorbit Mall, New Link Rd, near Smoor Chocolates, Malad, Mindspace, Malad West, Mumbai, Maharashtra 400064, India, Mumbai, Maharashtra

Call Us
Limited Time Offer
Search

Popular Cities

Other Cities